10. WebOrder Admin

Goals

WebOrder Admin (WOA) is a web application dedicated to manage customers orders.

Orders are displayed by delivery day for each customer which have a contract with the provider.

Orders created through WebOrder Customer or Dispatch Portal can be updated and completed in WOA.

WOA is live updated depending on quantities entered on WebOrder Dispatch or WebOrder Customer

URL

https://order-admin.acuity-cloud.com

Dedicated to

Users are administrators, they are in charge of creating or updating orders.

They can create orders when the hotel forgot to create them.

Rules

  • Secured access with username / password authentication: only authorized users with administrator rights can access to WOA.

  • Orders created in WebOrder Customer are visible in WOA.

Major features

  • Creation/updates of orders

  • Search an order

    • When an order reference is entered, delivery day and order are automatically selected

    • When a trolley reference is entered, delivery day and last order with this trolley is automatically selected

  • Copy of last order to generate a new order

  • Display of orders of customers that have not yet created the orders

  • Filter on:

    • Site

    • Run

    • Run departure time

    • Contract

    • Type

    • Status

    • Ranking

  • Visual indication of order status:

    • Pending

    • Validated

    • In Progress

    • Ready or Partial

    • Delivered

  • Alerts regarding maximum quantities to order by site, minimum quantities, bundle size

  • Weight estimation per order and per delivery day

  • Route associated to the order

  • Display of paused customers

  • Main actions:

     

  • Delivery day : Days of the week corresponding to the delivery days of the customers.

  • Create a new order : If the customer is not in the list, this button allows to create a new order for a specific customer. Products are retrieved from commissioning and displayed on the right side of the screen

  • Previous/Next order : Display the order previously/next present in the left side list

  • Completed and close : Complete the prepared quantities with values of to prepare quantities and close the order as all linen has been prepared.

  • Edit : Edit the current order

    • on a not ordered order, allows to create the order entering to prepare quantities

    • on a validated order, allows to enter prepared quantities

    • on a ready or partial order, allows to unclose products and modify prepared quantities

  • Change order : Change the TO PREPARE quantities. Order is updated to pending status. Need to validate it afterwards.

  • Print : Allow to print the delivery note, download a pdf or send an email.


Update an order

 

Available actions depend on order status:

 


ORDER STATUS

Not ordered

Customer should create an order

Pending

on going order. After change order action.. Order needs to be validated afterwards.

Validated

Order is ready to be prepared, delivery note can be printed

In Progress

All products are not prepared

Ready

order is prepared and prepared quantities = to prepare quantities

Partial

order is prepared and prepared quantities < to prepare quantities

Delivered

order is delivered to the customer

 

CONTRACT Status definition

M

Managed

Orders are automatically created depending on stock

D

Dedicated

Same linen going into laundry is given back to the customer

Orders are created based on quantity of received linen

O

Order

Customer can order on specified delivery days

X

Paused

Customer is not allowed to order

 

SHORTCUTS

Some shortcuts exist for the following functions:

Shortcut

Function

CTRL + F1

SAVE (Validate)

CTRL + E

EDIT

CTRL + D

DELETE

CTRL + A

ADD

CTRL + F2

VALIDATE ALL

CTRL + L

COPY LAST ORDER

ARROW LEFT UP

PREVIOUS

ARROW RIGHT DOWN

NEXT

CTRL + P

SELECT PRODUCT