[EN] - Generalities
- Sophie Rotrou (Unlicensed)
- Rebecca Sonu
- Julien Marre
Several Web portal modules are available:
ACUITY ADMINISTRATION https://commissioning.acuity-cloud.com/
Manages parameters useful for the other web portal modules
WEBORDER CUSTOMER https://order.acuity-cloud.com
Used by the customer to create orders
WEBORDER ADMINISTRATION https://order-admin.acuity-cloud.com
Used by the laundry to manage orders of its customers
WEBORDER DISPATCH https://order-dispatch.acuity-cloud.com
Used by the dispatcher to split linen into trolleys
WEBORDER INVOICING https://order-invoice.acuity-cloud.com
Used by the invoice manager
ROUTES
Used by driver to manage their runs in linen delivery to customers (from laundry to hotels for example)
PACKING ORDER smart reader
Used by the packer to prepare orders and linen
Workflow
Glossary
Organization | Owner of the tags of the system (laundry/hospital) |
Site | Customer of the organization |
Ward | Departments, services of customers. Also named ‘zones’ |
Product | Type of linen |
Category | Grouping of products |
Stock Threshold | List of products defined in contracts with customer |
Stock Max | Maximum of products a customer should have (including clean and soiled) |
Stock Min | Minimum of products a customer must have in his stock (except rooms) |
Bundle | Stack of linen |
Standing order | Recurrent order each week |
Packing Slip | Order |
Product Volume | Total of number of products relatively to the number allowed by trolley |
Packer | Person that will prepare linen |
Ranking | Allow to categorize customers. Value between 0 and 3 stars. |
Order creation
An order is a list of products, with quantities of linen to prepare or already prepared at the laundry, related to a customer.
Customer sites have specific delivery days defined in Acuity Administration.
If the contract of the site is “Ordered”, orders are automatically generated in WOA for the delivery days of this site. They are labelled as “not ordered”.
Otherwise, orders can be created:
by the customer (hotel) in WebOrder Customer
by the administrator (laundry) in WebOrder Admin
