30. WebOrder Customer
Goals
WebOrder Customer (WOC) is a web application dedicated to customers to manage their orders.
Only the orders of the connected customer are displayed.
URL
https://order.acuity-cloud.com
Dedicated to
Users are the customers. They have a specific login/password account to access to this webportal.
Rules
Secured access with username / password authentication
Synchronization of data between web portals (WOA, WOD)
Major Features
Creation of orders
Alerts regarding maximum quantities to order by site, minimum quantities, bundle size
Update of orders when not yet validated by the Laundry
Creation of standing orders
This screen is available if the customer is allowed to create standing orders (parameter defined in Acuity Administration).
Visual indication of order status:
Pending
Validated
In Progress
Ready or Partial
Delivered
VIDEOS
Create an order
Create an order for a customer with wards
Update an order