Calendrier des jours de réception / livraison - Delivery days Tab
In ACUITY Laundry, for each customer created, there is a tab called delivery days / jours de livraison
This tab has multiple purposes :
For customers ordering through the WOC : define the enabled delivery days for the customer
2 important points to take into account
First point :
in this case, receiving day will be interpreted as “ordering day” and need to be filled accurately :
In the exemple below : if the customer connects to the WOC on monday, he will only be able to order for the next Friday, or monday 7days after or tuesday 8 days after, because monday is not configured as receiving/ordering weekday → acuity considers the next receiving/ordering weekday configured that is Tuesday, and the first corresponding delivery day is Friday
if you want to enable the customer to order on Monday and ask for a delivery on the next day Tuesday, then you need to add a line Monday / Tuesday
2nd point
A parameter “Heure maximale pour respecter le planning du jour” that was created for Automatic Orders (DEDICATED) also applies for WOC ordering :
If this parameter is set to 2PM, then, using the exemple above :
2PM is the maximum time for a customer to raise an order using the WOC on a Tuesday and be able to select Friday as delivey day. After 2PM acuity will consioder the next orderding day (wendesday) and propose only a delivery from the next monday.
Please refer to this page for the details : https://acuity-cloud.atlassian.net/wiki/spaces/N/pages/1660092444/LFM+Automatic+WebOrder+creation+according+to+receiving+DEDICATED#Calendrier
This delivery days calendar has NO IMPACT on the delivery days that the user can select on the Smart Reader user interface, for a shipping process for instance. The user can select any delivery day, from today to each 7 upcoming days
For customers set in DEDICATED mode (automatic order based on soiled receptions) : associate a future delivery day for soiled items received at the laundry
Same principles applies : with the same above exemple of calendar :
soiled receptions on monday will create an order to deliver on Friday
soiled receptions on Tuesday will complete the soiled receptions of Monday and increase the Quantities of the same order to deliver on Friday
If a parameter Heure maximale pour respecter le planning du jour is set to 2PM, then soiled receptions on Tuesday after 2PM will create another order, for the next delivery day = next monday