Calendrier des jours de réception / livraison - Delivery days Tab

In ACUITY Laundry, for each customer created, there is a tab called delivery days / jours de livraison

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This tab has multiple purposes :

For customers ordering through the WOC : define the enabled delivery days for the customer

• 2 important points to take into account

• First point :

  • in this case, receiving day will be interpreted as “ordering day” and need to be filled accurately :

  • In the exemple below : if the customer connects to the WOC on monday, he will only be able to order for the next Friday, or monday 7days after or tuesday 8 days after, because monday is not configured as receiving/ordering weekday → acuity considers the next receiving/ordering weekday configured that is Tuesday, and the first corresponding delivery day is Friday

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    if you want to enable the customer to order on Monday and ask for a delivery on the next day Tuesday, then you need to add a line Monday / Tuesday

• 2nd point

  • A parameter “Heure maximale pour respecter le planning du jour” that was created for Automatic Orders (DEDICATED) also applies for WOC ordering :

  • If this parameter is set to 2PM, then, using the exemple above :

  • 2PM is the maximum time for a customer to raise an order using the WOC on a Tuesday and be able to select Friday as delivey day. After 2PM acuity will consioder the next orderding day (wendesday) and propose only a delivery from the next monday.

  • Please refer to this page for the details : https://acuity-cloud.atlassian.net/wiki/spaces/N/pages/1660092444/LFM+Automatic+WebOrder+creation+according+to+receiving+DEDICATED#Calendrier

For customers set in DEDICATED mode (automatic order based on soiled receptions) : associate a future delivery day for soiled items received at the laundry

Same principles applies : with the same above exemple of calendar :

• soiled receptions on monday will create an order to deliver on Friday

• soiled receptions on Tuesday will complete the soiled receptions of Monday and increase the Quantities of the same order to deliver on Friday

• If a parameter Heure maximale pour respecter le planning du jour is set to 2PM, then soiled receptions on Tuesday after 2PM will create another order, for the next delivery day = next monday