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 Please note that for the moment Invengo HID TEXTILE SERVICES USB drivers are of unsigned type.

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If you have any of these active on your PC, please contact your IT department to disable the policy or the software.

  1. Connect the reader to the PC

  2. Open  Device manager

  3. Right click on the product and choose "Update driver"

  4. Choose “Browse my computer…”, then “Let me pick from a list of drivers… ..”, then “All peripherals”. It will search and offer a list of manufacturers

  5. Search for FTDI and select “USB to serial converter” (if it complains of a risk that this is not the right driver, proceed ahead anyway). It installs then a second device “USB Serial port” will appear without a driver.

  6. Finally, repeat the procedure but choose “USB serial port” at the end.

If in step 5, you cannot 3 you don't find the manufacturer or the drivers , we are informing you about (very unlikely)we mentioned, download the official FTDI VCP drivers (link: , unarchive them on your computer (https://ftdichip.com/drivers/vcp-drivers/ ), unzip them somewhere on your PC, click “Have disk…” click on “Disk providedand point to the unzip unarchive path. For USB SERIAL PORT, choose step 4, select the file “ftdibus.inf. For USB SERIAL PORT, choose step 5, select the file “ftdiport.inf.

Then, restart PC and check the connection between the reader and PC. Now it should read.

Latest USB drivers found on FTDI site:

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View file
nameCDM v2.12.36.4 WHQL Certified.zip

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