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Goals

WebOrder Admin (WOA) is a web application dedicated to manage customers orders.

Orders are displayed by delivery day for each customer which have a contract with the provider.

Orders created through WebOrder Customer or Dispatch Portal can be updated and completed in WOA.

WOA is live updated depending on quantities entered on WebOrder Dispatch or WebOrder Customer

URL

https://order-admin.acuity-cloud.com

Dedicated to

Users are administrators, they are in charge of creating or updating orders.

They can create orders when the hotel forgot to create them.

Rules

  • Secured access with username / password authentication: only authorized users with administrator rights can access to WOA.

  • Orders created in WebOrder Customer are visible in WOA.

Major features

  • Creation/updates of orders

  • Search an order

  • Copy of last order to generate a new order

  • Display of orders of customers that have not yet created the orders

  • Visual indication of order status:

    • Pending

    • Validated

    • In Progress

    • Ready or Partial

    • Delivered

  • Alerts regarding maximum quantities to order by site, minimum quantities, bundle size

  • Weight estimation per order and per delivery day

  • Route associated to the order

  • Display of paused customers

    Main actions

Glossary

Organization

Owner of the tags of the system (laundry/hospital)

Site

Customer of the organization

Ward

Departments, services of customers. Also named ‘zones’

Product

Type of linen

Category

Grouping of products

Packer

Person that will prepare linen

Ranking

Allow to categorize customers. Value between 0 and 3 stars.

FAQ

I want to search an order with specific criteria

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I want to sort customers by priorities.

In Web Order Admin Portal I can see my customer with stars:

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Stars are defined in Acuity Administration and allow to sort customers by priorities

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Table of Contents

Status
colourYellow
titleStatus definition

M

Managed

Orders are automatically created depending on stock

D

Dedicated

Same linen going into laundry is given back to the customer

Orders are created based on quantity of received linen

O

Order

Customer can order on specified delivery days

X

Paused

Customer is not allowed to order

Status
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titleSHORTCUTS

Some shortcuts exist for the following functions:

Shortcut

Function

CTRL + F1

SAVE (Validate)

CTRL + E

EDIT

CTRL + D

DELETE

CTRL + A

ADD

CTRL + F2

VALIDATE ALL

CTRL + L

COPY LAST ORDER

ARROW LEFT UP

PREVIOUS

ARROW RIGHT DOWN

NEXT

CTRL + P

SELECT PRODUCT


Powerpoint
name[Web order V1.0.0] 00.User Guide - 3. WEBORDER ADMIN (V0.3).pptx
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