/
FAQ - Why should I synchronize Acuity Tracking application?

FAQ - Why should I synchronize Acuity Tracking application?

Whenever you make a request to add/delete a location, zone, wearer etc on the commissioning platform, it is stronly advised to synchronize your Acuity Tracking application.

Why, you may ask.

Because Acuity Tracking is using the data found on the commissioning platform for the Inventory process or other processes such as: Clean reception, Soiled linen etc.. If the application is not synchronized, the latest data will NOT appear in your processes ( Inventory, Clean reception, Soiled etc).

 

Steps to synchronize:

  1. Login with your credentials to the Acuity Tracking application.

  2. Then, click on the 3 dots as per below image to show the settings:

3. Then, choose Synchronization:

4. Finally, the application will be synchronized with the latest data found in the commissioning platform.

 

Related content

[FR] - Pourquoi synchroniser l'application Acuity Tracking ?
[FR] - Pourquoi synchroniser l'application Acuity Tracking ?
More like this
20. Acuity Tracking
20. Acuity Tracking
Read with this
Resolution for items not showing up in Acuity Connect application
Resolution for items not showing up in Acuity Connect application
More like this
[EN] - How to update Tracking application?
[EN] - How to update Tracking application?
More like this
[EN] - Troubleshooting for Acuity Tracking application
[EN] - Troubleshooting for Acuity Tracking application
More like this
[EN] - How to recover Acuity Tracking application logs
[EN] - How to recover Acuity Tracking application logs
More like this